A little more headway here:
I am sorry that the issues you have raised have not been addressed to your satisfaction. I can also assure you that we do take your views extremely seriously and that we will endeavour to find appropriate solutions.
We are equally sorry that you have had this experience and understand that you found this distressing and intimidating. We can also appreciate your point that many other women may feel equally uncomfortable in similar circumstances. However, as my colleagues have already repeated in previous responses; to date this is not a matter about which we have received many complaints and it is therefore difficult to assess the true extent of the situation.
The Mayor’s initiative of banning alcohol on public transport has addressed some anti-social behaviour and via Transport for London’s recent campaign, Considerate Travel, we are trying to address more anti social behaviour, as you correctly state in your letter.
Since this matter has been brought to our attention, we have contacted the department which is responsible for the Considerate Travel Campaign, with a view to extending their current campaign, to include being responsible and sensitive to other passengers for reading material whilst on public transport, as you have suggested. I have been informed that this matter will be taken into consideration when the next phase of messaging is being agreed. This will take place at the end of this year, as the messaging for 2008 has already been planned and agreed.
I will also be contacting the relevant department responsible for undertaking passenger research on Transport for London’s services, with a view to exploring the possibility of a user survey to ascertain the extent to which women and men find the sort of pornographic images to which you have referred unacceptable on public transport. We will then be in a more informed position regarding the overall views of the travelling public and be in a better position to address them long term.
I would like to thank you again for contacting Transport for London with such interesting and valuable comments.
Equality & Inclusion Delivery Manager